Skilljar Customer Education Platform
Online training platform focused on welcoming customers and providing them with education on products and services
- Category HR Software
- Languages German, French, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)
Comprehensive Customer Education Software
Skilljar is an innovative and dynamic customer education platform designed to facilitate successful customer onboarding, training, and engagement.
Feature-Rich and User-Friendly Interface
Skilljar offers a sleek, intuitive interface that simplifies the process of creating, managing, and delivering educational content. With its drag-and-drop functionality, users can easily create engaging courses and track customer progress. The extensive customization options enhance brand consistency across all materials, making it a valuable tool for businesses of all sizes.
Robust Analytics and Reporting
A standout feature of Skilljar is its powerful analytics engine. This engine provides deep insight into customer learning patterns and course effectiveness. It allows businesses to make informed decisions based on real-time data, thus improving their training programs and ultimately, customer satisfaction.
Multi-Platform Integration
Skilljar offers seamless integration with various CRM, LMS, and CMS platforms, including Salesforce, Zendesk, and WordPress. This flexible integration capability means that businesses can incorporate Skilljar into their existing workflows without disrupting operations.
Excellent Customer Support
Skilljar prides itself on its excellent customer support. The platform has a dedicated customer success team that provides quick and efficient resolutions to any issues. The team is also proactive in offering tips and best practices to optimize the use of the platform.
Conclusion
Skilljar is a powerful and comprehensive customer education platform that facilitates seamless customer onboarding, boosts customer engagement, and drives business growth. With its user-friendly interface, robust analytics, flexible integration capabilities, and excellent customer support, Skilljar is a solid choice for businesses seeking to improve their customer education efforts.
Highest-Rated Features:
- 24/7 Availability
- Course Marketplace
- Customer Training
Lowest-Rated Features:
- Gamification
- Subscriptions
- Role-Based Templates
- Company
- Skilljar
- HQ Location
- Seattle, WA
- Year Founded
- 2013
- LinkedIn® Page
- https://www.linkedin.com/company/3108978 (150 employees)